Raise a concern or complaint
How to raise a concern about a verification process or method.
If you have a concern or would like to raise a complaint, outline this clearly in an email to the Service Manager.
Contact
Email kelvin.whitefoot@ecctis.com.
This includes concerns about the methods of verification used to complete the process.
What to include
- your organisation name
- the verification reference, if available
- the candidate or qualification details relevant to the concern
- a clear explanation of the concern or complaint