--- title: Understand your dashboard description: Understand the main areas of the Ecctis Verification dashboard and how to navigate the portal. --- [Skip to content](https://help.ecctis.com/verification/verificationknowledgebase/understand-your-dashboard#main-content) English - United Kingdom Show submenu for translations ![Logo-1](https://help.ecctis.com/hs-fs/hubfs/Logos%20and%20branding/Logo-1.png?width=201&height=61&name=Logo-1.png) Open main navigation Close main navigation - English - United Kingdom Show submenu for translations - [Contact us](mailto:verificationservices@ecctis.com) [Contact us](mailto:verificationservices@ecctis.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Ecctis Verification](https://help.ecctis.com/verification?hsLang=en-gb) 2. [Getting started](https://help.ecctis.com/verification/getting-started?hsLang=en-gb) 3. [Dashboard basics](https://help.ecctis.com/verification/getting-started?hsLang=en-gb#dashboard-basics) # Understand your dashboard ## Use the dashboard to navigate the portal and monitor account activity. Once logged in, you will be directed to your organisation's dashboard. ## What the dashboard shows The dashboard gives you a summary view of your organisation's activity, including: - verification submissions - candidates - candidate qualifications - credits held - recent account activity ## Top-right menu From the top right of the screen, you can access your user profile, your organisation information, basket and qualification submission summary page. ## Left-hand menu The main menu is accessed from the top left of the screen. Use it to move between the different areas of the portal, including Catalogue, Candidates, Qualifications, Service Orders and Service Order Lines. **Need support?** Contact [verificationservices@ecctis.com](mailto:verificationservices@ecctis.com) if you need help with portal access, an order, a verification check or account users. - [FAQs](https://help.ecctis.com/verification/faqs?hsLang=en-gb#main-content) - [Outcomes and appeals](https://help.ecctis.com/verification/faqs?hsLang=en-gb#outcomes-and-appeals) - [General questions](https://help.ecctis.com/verification/faqs?hsLang=en-gb#general-questions) - [Documents and consent](https://help.ecctis.com/verification/faqs?hsLang=en-gb#documents-and-consent) - [Getting started](https://help.ecctis.com/verification/getting-started?hsLang=en-gb#main-content) - [Overview](https://help.ecctis.com/verification/getting-started?hsLang=en-gb#overview) - [Dashboard basics](https://help.ecctis.com/verification/getting-started?hsLang=en-gb#dashboard-basics) - [Onboarding and setup](https://help.ecctis.com/verification/getting-started?hsLang=en-gb#onboarding-and-setup) - [Registration and access](https://help.ecctis.com/verification/getting-started?hsLang=en-gb#registration-and-access) - [Troubleshooting](https://help.ecctis.com/verification/troubleshooting?hsLang=en-gb#main-content) - [Unable to verify](https://help.ecctis.com/verification/troubleshooting?hsLang=en-gb#unable-to-verify) - [Missing information](https://help.ecctis.com/verification/troubleshooting?hsLang=en-gb#missing-information) - [Appeals and cancellations](https://help.ecctis.com/verification/troubleshooting?hsLang=en-gb#appeals-and-cancellations) - [Status updates](https://help.ecctis.com/verification/troubleshooting?hsLang=en-gb#status-updates) - [Registration issues](https://help.ecctis.com/verification/troubleshooting?hsLang=en-gb#registration-issues) - [General](https://help.ecctis.com/verification/general?hsLang=en-gb#main-content) - [High-risk countries](https://help.ecctis.com/verification/general?hsLang=en-gb#high-risk-countries) - [Candidate documents](https://help.ecctis.com/verification/general?hsLang=en-gb#candidate-documents) - [Qualification documents](https://help.ecctis.com/verification/general?hsLang=en-gb#qualification-documents) - [Primary Source Verification](https://help.ecctis.com/verification/general?hsLang=en-gb#primary-source-verification) - [Qualification records](https://help.ecctis.com/verification/general?hsLang=en-gb#qualification-records) - [Consent](https://help.ecctis.com/verification/general?hsLang=en-gb#consent) - [Candidate records](https://help.ecctis.com/verification/general?hsLang=en-gb#candidate-records) - [Submitting checks](https://help.ecctis.com/verification/general?hsLang=en-gb#submitting-checks) - [Reports](https://help.ecctis.com/verification/reports?hsLang=en-gb#main-content) - [Tracking progress](https://help.ecctis.com/verification/reports?hsLang=en-gb#tracking-progress) - [Verification methods](https://help.ecctis.com/verification/reports?hsLang=en-gb#verification-methods) - [Reports and downloads](https://help.ecctis.com/verification/reports?hsLang=en-gb#reports-and-downloads) - [Completed outcomes](https://help.ecctis.com/verification/reports?hsLang=en-gb#completed-outcomes) - [Timescales](https://help.ecctis.com/verification/reports?hsLang=en-gb#timescales) - [Account](https://help.ecctis.com/verification/account?hsLang=en-gb#main-content) - [Credit expiry](https://help.ecctis.com/verification/account?hsLang=en-gb#credit-expiry) - [Invoices and payment](https://help.ecctis.com/verification/account?hsLang=en-gb#invoices-and-payment) - [Credit balance](https://help.ecctis.com/verification/account?hsLang=en-gb#credit-balance) - [Buying credits](https://help.ecctis.com/verification/account?hsLang=en-gb#buying-credits) - [Pricing and bundles](https://help.ecctis.com/verification/account?hsLang=en-gb#pricing-and-bundles) - [User management](https://help.ecctis.com/verification/account?hsLang=en-gb#user-management) - [Settings](https://help.ecctis.com/verification/settings?hsLang=en-gb#main-content) - [Portal navigation](https://help.ecctis.com/verification/settings?hsLang=en-gb#portal-navigation) - [Profile and organisation settings](https://help.ecctis.com/verification/settings?hsLang=en-gb#profile-and-organisation-settings) - [Support](https://help.ecctis.com/verification/support?hsLang=en-gb#main-content) - [Concerns and complaints](https://help.ecctis.com/verification/support?hsLang=en-gb#concerns-and-complaints) - [Contact support](https://help.ecctis.com/verification/support?hsLang=en-gb#contact-support) - [Integrations](https://help.ecctis.com/verification/integrations?hsLang=en-gb#main-content) - [Portal integration](https://help.ecctis.com/verification/integrations?hsLang=en-gb#portal-integration) - [Internal systems](https://help.ecctis.com/verification/integrations?hsLang=en-gb#internal-systems) Copyright © 2026, Ecctis