Add previous names for a candidate
Record previous-name information where it is relevant to verification.
Previous-name information should be added where it may affect the verification of a qualification.
When to add previous names
- The candidate studied under a different name.
- The certificate or transcript uses a different name from the current ID document.
- The awarding organisation may hold records under a previous surname or given name.
Adding this information reduces the risk of delays or mismatches during the verification process.
Need support?
Contact verificationservices@ecctis.com if you need help with portal access, an order, a verification check or account users.