--- title: Request an invoice for credits description: Understand what happens when you submit a credit order and request an invoice in the portal. --- [Skip to content](https://help.ecctis.com/verification/verificationknowledgebase/request-an-invoice-for-credits#main-content) English - United Kingdom Show submenu for translations ![Logo-1](https://help.ecctis.com/hs-fs/hubfs/Logos%20and%20branding/Logo-1.png?width=201&height=61&name=Logo-1.png) Open main navigation Close main navigation - English - United Kingdom Show submenu for translations - [Contact us](mailto:verificationservices@ecctis.com) [Contact us](mailto:verificationservices@ecctis.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Ecctis Verification](https://help.ecctis.com/verification?hsLang=en-gb) 2. [Account](https://help.ecctis.com/verification/account?hsLang=en-gb) 3. [Invoices and payment](https://help.ecctis.com/verification/account?hsLang=en-gb#invoices-and-payment) # Request an invoice for credits ## Submit an order and request an invoice for the selected credits. When you submit a credit order, an invoice request is sent to Ecctis for the listed amount. ## What happens after submitting an order 1. You submit the order from the basket. 2. Ecctis receives the order request. 3. An invoice is sent to your organisation. 4. Credits are released to the organisation account once payment has been received by Ecctis. 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